Mobile App

The content of this article

• Create a registration

• Change the status of a registration

• Synchronization

• Filtering

• App issues

Create a registration

Purpose

Create a registration in the mobile app.

Background

Via the app, you can easily create a registration when you are out on the construction site.

Things you should be attentive to

• You need permissions to create registrations, contact an administrator if you don't have the necessary permissions.
• To answer registrations - Go to the guide "Change the status of a registration"
• Remember to sync your registrations on a regular basis. Guide: Synchronization.

How to

1. Open the app, login and select a list
2. Select the icon "Plus"
3. Enter the information in the fields, take pictures and place the location on the drawing
4. Select the icon "OK" to create the registration

Change the status of a registration

Purpose

Change the status of a registration that you own. 

Background

When you need to change the status of a registration, you can easily do it with your app.

Things you should be attentive to

• The registration must be with you before you can change the status of it.

How to

1. Open the app and find the list
2. Find and click on the registration you want to change status on
3. Click "Edit" 
4. Click on the status field
5. Click on the status you want to change to 
6. Click "Back" 
7. "Click "OK"

Synchronization

Purpose

Synchronize your registrations from the app to the RIB server.

Background

Once you have made new or changes to registrations, remember to sync them so that they appear on the Capture list for other users to see. You do this manually.

Things you should be attentive to

• If you experience synchronization issues - Follow this guide: App issues.

How to

1. Open the app, login and open a list
2. If you have unsynchronized registrations on the list, the view will be "Awaiting synchronizations", with the number in red.
3. Select the function "Synchronize"
4. Select "Yes" by the text box that appears
5. Select the icon "OK" when the synchronization is done

Filtering

Purpose

Filter the registrations in a Capture list on the app, to get an overview.

Background

You can filter registrations on the app, to get an overview of eg all registrations that have a specific status.

How to

1. Open the app, login and open a list
2. Select the icon "Filter"
3. Select either a predefined filter or create your own custom by the icon "Plus"

App issues

Purpose

Follow this guide if you experience challenges with the app.

Background

You may experience issues with the app, and if you do, there are a few different things you can do to address the issues.

How to

Step 1 - Clear cache (NOTE! Remember to sync!)

• Open the app and click on the icon "Settings"
• Select the function "Clear cache"
• Close the app down and reopen it

Step 2 - Log out and restart phone / tablet

• Open the app and click on the icon "Settings"
• Select the functions "Log user off"
• Close the app and restart your phone

Step 3 - Delete app and reinstall (NOTE! Remember to sync!)

• Delete the app locally on your mobile device
• Download the app "Docia" from the App Store or the Google Play Store

Step 4 - Report problem (if the challenge continues to arise after steps 1, 2 and 3)

• Open the app and click on the icon "Settings"
• Select the function "Report a problem"
• A log is attached to an e-mail with RIB Support as the receiver. Enter the relevant information about the error and send the message.