When you as a Registration coordinator controls a completed defect, you can change the status of the registration from "Awaiting" to "Rejected" or "Approved", and attach documentation.
If you choose to reject a registration, the Contractor needs to take action, and they will receive a notification by e-mail.
Step by Step:
- Open the app, login and open a list
- Select the registration where the status needs to be changed
- Select the icon "Edit"
- Change the status from "Completed" to "Rejected" or "Approved"
- Write a comment and/or add a picture
- Select the icon "OK"
NB! Remember to synchronize after changing the status!