Questions and answers

The content of this article

• Answer a question

• Anonymize a question

• Export quesions and answers

Answer a question

Purpose

Answer a question from a tenderer. 

Background

When a tenderer ask a question, you can see and answer it in the menu "Questions and answers".
Answered questions can be seen by all tenderers and can be categorized if you need an overview.  

Things you should be attentive to

• It is only the tender administrator and the document coordinator with rights to answer questions, who can answer questions. 
• As a tender administrator, you can see the sender of questions (this can be turned on and off in the tender settings). Tenderers cannot see the sender unless it is their own question. 
• If a tenderer has written something indicating who they are in the question text itself, you can anonymise the question before answering it - See guide: Anonymize a question

How to

1. Access a tender
2. Click "Questions and answers"-tab in the left side
3. Go to the "Unanswered questions"
4. Select the question you want to answer and click "Answer"
5. Write the answer in the answer-field  
6. Select the category and finish with "Publish"

Anonymize a question

Purpose

Anonymize a question from a tenderer.

Background

If a bidder has written something that indicates who they are, you can easily anonymize the question before answering it.

Things you should be attentive to 

• Only tender administrators and document coordinator with access to answer questions can anonymize questions.
• As a tender administrator, you can see the sender of questions (this can be turned on and off in the tender settings). Tenderers cannot see the sender unless it is their own question. 

How to

1. Access a tender
2. Select the "Questions and answers"-tab in the left side
3. Go to the "Unanswered questions"
4. Select the question you want to answer and click "Answer"
5. Click "Anonymize question"
6. You can now edit the question that has been asked

Export questions and answers

Purpose

Create a report with all questions and answers. 

Background

You can download a report with all Q&As.

How to

1. Access a tender
2. Select the "Questions and answers"-tab in the left side
3. Select the "Export Q&A" 
4. Open the exported word document and answer the questions
5. Convert to a PDF and upload the document in a folder in the Tender - You can e.g. call it "Corrigendum"