Follow

I forgot my password?

Description:

If you forgot your password or your username, you are able to send yourself an email with your username and the possibility to create a new password. 

Step by step: 

  1. Open your browser and go to www.rib-software.co.uk
  2. Click "Log in" in the top right corner
  3. Click "Forgotten username/password" 
  4. Enter your e-mail address
  5. Finish by clicking "Request new password"  
  6. Check your mail inbox and open the email from Docia/Byggeweb with the subject "Forgotten user information"
  7. Your username will be shown in the email and below this, there will be a link to change your password. Click "Click here to change your password"

NB: Emails from Docia/Byggeweb can end up in spam/junk inboxes, because these mails are sent from a >no reply< email. Remember to check these inboxes if you think you haven't received your email. 

I_forgot_my_password_1of2.png

I_forgot_my_password_2of2.png

Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments

Powered by Zendesk